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IT Support of Moggi Solutions

Ready for your IT support needs

We provide the broadest possible range of IT support services, assisting our customers with:

IT Support of Moggi Solutions

Web Hosting

IT Support of Moggi Solutions

Additional Plugins

IT Support of Moggi Solutions

Formatting & layout

IT Support of Moggi Solutions

Website Maintenance

Web Maintenance Package Prices

BASIC
RM 1,350 / year

  • 2 Hours x Content Updates per year (Max 8 Times Update per year)

  • 4 Times x WordPress Core Updates per year

  • 4 Times x WordPress Plugin Updates per year

  • 4 Times x Backup of database and site files per year

  • 1 Time x Website Bug Fixing

  • Excluded: Theme License & Support, Malware Removal

DELUXE
RM 1,850 / year

  • 4 Hours x Content Updates per year (Max 16 Times Update per year)

  • 4 Times x WordPress Core Updates per year

  • 4 Times x WordPress Plugin Updates per year

  • 4 Times x Backup of database and site files per year

  • 2 Times x Website Bug Fixing

  • Excluded: Theme License & Support, Malware Removal

STANDARD
RM 2,500 / year

  • 8 x Hours x Content Updates per year (Max 32 Times Update per year)

  • 4 Times x WordPress Core Updates per year

  • 4 Times x WordPress Plugin Updates per year

  • 4 Times x Backup of database and site files per year

  • 4 Times x Website Bug Fixing

  • Excluded: Theme License & Support, Malware Removal

PREMIUM
RM 3,200 / year

  • 12 x Hours x Content Updates per year (Max 48 Times Update per year)

  • 4 Times x WordPress Core Updates per year

  • 4 Times x WordPress Plugin Updates per year

  • 4 Times x Backup of database and site files per year

  • 5 Times x Website Bug Fixing

  • Excluded: Theme License & Support, Malware Removal

Note:

Content Updates: Change images, contents, and update blogs. Create a new page is excluded.

Backup of database and site files: The website backup copy will be stored on your local server.

Shared Hosting Package Prices

BASIC
RM 400 / year

  • 2 Core CPU

  • 2G RAM

  • Unlimited Email Account

  • 35GB SSD Storage

  • Weekly Backup

  • Enhance Website Security360

  • Ultrafast LiteSpeed Server

  • Free SSL

  • WordPress Management

  • WordPress Acceleration

  • Support Basic WordPress

  • Support Cloudflare

DELUXE
RM 910 / year

  • Free Domain

  • 4 Core CPU

  • 4G RAM

  • Unlimited Email Account

  • 110GB SSD Storage

  • Free Daily Backup

  • Enhance Website Security360

  • Ultrafast LiteSpeed Server

  • Free SSL

  • WordPress Management

  • WordPress Acceleration

  • Support Basic WordPress

  • Support Cloudflare

STANDARD
RM 1,800 / year

  • Free Domain

  • 6 Core CPU

  • 6G RAM

  • Unlimited Email Account

  • 180GB NVMe SSD Storage

  • Free Daily Backup

  • Enhance Website Security360

  • Ultrafast LiteSpeed Server

  • Free SSL

  • WordPress Management

  • WordPress Acceleration

  • WordPress Security

  • Support Basic WordPress

  • Support Cloudflare

PREMIUM
RM 4,200 / year

  • Free Domain

  • 8 Core CPU

  • 8G RAM

  • Unlimited Email Account

  • 360GB NVMe SSD Storage

  • Free Daily Backup

  • Enhance Website Security360

  • Ultrafast LiteSpeed Server

  • Free SSL

  • WordPress Management

  • WordPress Acceleration

  • WordPress Security

  • Support Basic WordPress

  • Support Cloudflare

  • Support WordPress & Majority CMS

  • Support WooCommerce & Magento

  • How long does it take to finish a website?
    Several factors can influence the estimated completion time for developing a WordPress website. However, most projects are typically completed within 2 to 6 weeks.
  • Who write the content of my website?
    Typically, you are the expert on your business, so it's often best if the content comes directly from you. However, if you need assistance, our team includes a copywriter who can help refine or create original content for you at an additional cost.
  • Where should my website be hosted?
    There are numerous web hosting companies globally, and the saying "you get what you pay for" definitely applies to web hosting. Shared hosting plans are generally the most cost-effective option. The choice between shared hosting and dedicated servers depends on your specific needs and budget: Shared Hosting: This is an economical choice where multiple websites share the same server resources. It's ideal for small websites or blogs with moderate traffic. While it offers a low cost, performance can be impacted by the activities of other sites on the same server. Dedicated Server: This option provides a server dedicated solely to your website, offering superior performance, greater control, and enhanced security. However, it comes with a higher price tag and requires more technical expertise to manage. Other hosting options include VPS (Virtual Private Server) and cloud hosting, which strike a balance between cost and performance. If you have specific requirements or need assistance with your decision, feel free to reach out!
  • What if the client need help with the website down the road?
    It’s reassuring to know support is available post-launch. If you have any specific questions or need assistance with anything related to the website, just let us know!
  • Will you maintain my website after launch?
    Yes, we can! We offer ongoing website maintenance and support for many of our clients. Please take a look at our website maintenance service for more details.
  • What if I want to make a change to my logo?
    No problem at all. Once we complete the logo, we will send you several concepts (depending on the package you select) for you to review. You’ll have the chance to provide feedback and request any necessary modifications. You can request as many changes as needed, but typically, up to 4 rounds of revisions are included in the project scope. If additional revisions are needed beyond this, they will be billed at RM200 per revision round and added to the final invoice.
  • What if I do not like the logo design I get?
    We strive to perfect your logo design until you're completely thrilled with it. While it’s rare for our customers to be dissatisfied, if you find yourself unhappy with your logo design for any reason, we offer a 50% money-back guarantee.
  • I have a logo design project that needs to be done by tomorrow, can you do it?
    Unfortunately, this isn't possible. As much as I’d love to, I’m a designer, not a miracle worker!
  • How does copyright work?
    Upon completion of the logo design project and after payment has been received, the copyright for the final approved logo will be automatically transferred to you. Copyright protection grants the copyright holder exclusive rights to print, display, and distribute the design. This transfer means you have full freedom to use the logo as you wish. We simply request the right to include the logo in our portfolio as an example of our work.
  • Difference between branding and logo?
    Most people are familiar with a logo—it's the symbol companies use to represent themselves. But what exactly is branding? Branding takes a broader view of how your customers interact with your company. While a logo is just a simple mark, a brand encompasses every touchpoint your customers have with your business.
  • I need a logo and I already know exactly know what I want to look like. Will you make it?
    Yes, we can handle this for you, and we will apply the basic template rate for the charge.
  • How long does it take to complete a branding project?
    The timeframe depends on the number of deliverables involved. Typically, a logo project takes about 2 weeks, while a standard brand identity package with additional collateral usually spans 2 to 3 months.
  • We need a website, can you help?
    Yes, we offer web design services. However, please note that web design costs are not included in our branding packages and will be billed separately.
  • Do you do copywriting?
    We can assist with naming, taglines, mission statements, and other brief messaging for your brand. However, for more extensive copy such as editorial guidelines, presentations, brochures, or website content, you will need to engage your own copywriter. Alternatively, we can offer copywriting services for an additional fee.
  • How quickly can my page reach the top Google Search results?
    The time it takes for your website to reach the top of Google Search results can vary widely due to several factors, such as competition, content quality, SEO strategy, website history, algorithm updates, backlink profile, and user experience. SEO is a long-term strategy, and significant improvements in rankings typically take several months to achieve. It’s also an ongoing process that requires continuous optimization and maintenance. The exact timeline for your website’s success in reaching the top of Google Search results depends on your specific situation and the factors mentioned.
  • How many languages are the SEO packages available?
    Our SEO packages are offered exclusively in English.
  • Can you guarantee top rankings on Google?
    It's crucial to recognize that no SEO company can guarantee top rankings due to the constantly changing and evolving nature of search algorithms.
  • Do I need ongoing SEO services, or is a one-time service sufficient?
    Highlight the importance of regularly investing in SEO to maintain and improve your website's search rankings.
  • What is shared web hosting?
    Shared hosting occurs when multiple websites use the same server. By sharing the server’s resources, costs are kept low for all users.
  • Do you provide any guarantee?
    Yes. We provide 30-Day Full Money-Back Guarantee.
  • What kind of web hosting do I need for my website?
    It depends on the type of website you’re running. For instance, if you’re a startup with a small team, our "BASIC" web hosting package in Malaysia would be a good fit. If you have a medium-sized team of around 10-30 people, our "PREMIUM" package would be more suitable, as it offers unlimited email account creation for your team. If you're unsure which option is best for your needs, we can help you choose the right hosting solution for your website.
  • Can I host multiple domains with my hosting account?
    Our STANDARD and PREMIUM plans allow you to host multiple websites. Additionally, these plans enable you to create various domain aliases and direct visitors to specific pages.
  • How do I move my web hosting to your hosting?
    No worries; we will assist with transferring your websites to our hosting. The migration is free of charge.
  • What is the web maintenance?
    Our web maintenance services cover a wide range of needs, including updates, performance optimization, security, fixes, marketing, and migration—essentially everything you might require.
  • How long will it take to see changes after I submit a request?
    We generally complete requested maintenance within 3 business days. If more time is needed, we will provide you with a revised deadline.
  • Are there website maintenance that we can’t do?
    Yes, maintenance tasks that are not managed by us are beyond our scope.
  • Can I include multiple sites under a single maintenance package?
    No, each maintenance package covers only one site.
  • Will unused hours from a month be rolled over to the following month?
    Since the packages are billed on a monthly recurring basis, any unused hours will not be carried over to the following month.
  • How do I get started with the maintenance service?
    Simply let us know what updates you need. We will then estimate the time or costs required to maintain your website and recommend the most suitable maintenance package for you.
Tell us about your project

Get in touch to find out more about our services and how we can help your business.

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